Try out the best curl hair flaxseed gel by Ocoa Beauty

Curl Defining Styling Gel SAMPLE

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Product Description
Key Benefits
How to Use
Ingredients
Shipping

 

SHIPPING

 

DOMESTIC SHIPPING

Domestic Shipment processing time is within 3-5 business days. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


SHIPPING RATES & DELIVERY

Estimated shipping charges for your order will be calculated and displayed at checkout. Please give 2 to 5 business days for delivery after your order has been processed.


FREE SHIPPING

 

We only offer free shipping during special sales. Make sure you subscribe to our newsletter to receive the latest news and offers. Please note, when we offer free shipping it cannot be combined with any other discount. Unless we have a store wide special sale, restrictions apply and at the discretion of Ocoa.  See Domestic Shipping Policy for more information on how long domestic shipping takes. 


SHIPMENT CONFIRMATION & ORDER TRACKING

You will receive a shipment confirmation email once your order has shipped containing your tracking number(s).

The tracking number will be active within 24 hours.


SHIPMENT TO P.O. BOXES OR APO/FPO ADDRESSES

Ocoa ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. Please indicate your address is a P.O. Box when filling out your shipping details. P.O. Box addresses can only receive packages using United States Postal Services (USPS). 


LOST OR DAMAGES TO PACKAGING

Ocoabeauty.com is not liable for any lost or damaged package during shipping. Please contact the shipping carrier to file a claim for the lost package. USPS Priority Packages and UPS Ground/ Next Day include a $100 shipping insurance. USPS First Class Packages or USPS Parcel Select Ground do not have shipping insurance coverage.  Please see our Refund Policy for additional information. If you have an inquiry or like to contact us, please email us at support@ocoabeauty.com.


INTERNATIONAL SHIPPING

We offer international shipping to CANADA. Other countries will be added soon. Please sign up for our newsletter to find out when other countries are added for shipping.

Shipping charges for your order will be calculated and displayed at checkout. Different options will be available, please choose accordingly. 

PLEASE NOTE: Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country.  Ocoa is not responsible for these charges if they are applied and are your responsibility as the customer.


HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you don't receive a shipping confirmation email, contact us at support@ocoabeauty.com. We can resend your shipping confirmation and tracking.

If you haven’t received your order within 14 days of receiving your shipping confirmation email and you think your order might be lost or stolen. Please contact the shipping carrier to file a claim for the lost package.


RETURNS

At Ocoa, to be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

PLEASE DO NOT SEND RETURN YOUR PURCHASE TO US IF THE FOLLOWING SITUATIONS APPLY:

There are certain situations where only partial refunds are granted: (if applicable)

  • Product packaging with obvious signs of use
  • Product packaging that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

NON-RETURNABLE ITEMS:

  •  Gift cards

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 to 14 business days.


Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@ocoabeauty.com.


Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.


Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@ocoabeauty.com for shipping back details.


Shipping

To return your product, email us at support@ocoabeauty.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

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Customer Reviews

Based on 137 reviews
84%
(115)
9%
(13)
5%
(7)
1%
(1)
1%
(1)
D
Dorothy (Kentucky, United States)
Curls, curls.

It really does define your Natural Curls.
I love it.

E
Eva (Florida, United States)
Pleasantly Surprised

I was pleasantly surprised by your product. I purchased the cream and the gel and the refresher spray. I absolutely love the cream and gel. I am born of dominican parents and I have soft curly hair. It's frizzy and sometimes unruly. Your products keep my hair shiny and soft yet controls the curl. To be honest I didnt like the refresher as it made my hair feel like I product and a bit sticky but the other products are excellent! OH! and the shampoo and conditioner samples were awesome too! My hair was so suave and brilloso after the wash and conditioning. I LOVE IT!

A
Angie (Maryland, United States)
Love the gel

The gel is light but gives a nice hold to my hair. It smells great and doesn't get hard or crunchy like many gels. It really makes my curls pop. Also love the clean ingredients.

Yay! Light hold, bouncy curls, and no crunch—that’s exactly what we were going for. And yes, clean ingredients are our love language. Thank you for sharing your curl happiness with us!'

T
Toni (Pennsylvania, United States)
Great Customer Service

I wanted the travel sizes and you were out of them when I ordered but you found a couple and included them with my order!

D
Debbie (North Carolina, United States)
Love my curls❤️

Over the past couple of years since the pandemic I’ve decided to embrace my natural curls. I’ve spent thousands of dollars on hair products. None of them really gave me what I wanted, light no frizz hair, without any harsh chemicals until I found Ocoa! I love the cream and styling gel. From one Dominicana to another gracias hermana. I love your products.

L
Lily (New Jersey, United States)

This is the best hair gel I've ever tried! No other hair gel has made my curls look so defined. I've never had a bad hair day since using these products! The curl cream and gel are the perfect pairing!

A
Amy (Pennsylvania, United States)
10/10 Every Time!

This gel gets my wash days right every single time! It has a strong hold that keeps my curls defined for days without needing touch ups. After I "scrunch out the crunch" my hair is soft, bouncy, voluminous, and frizz free. It does not leave any greasy residue or white flakes like I've experienced with other curl gels, even though I can sometimes be a bit heavy handed with my products.

I
Ilana (New York, United States)
Amazing

Perfect hydrating gel for my curls. The hold lasts a long time. Does not cause any flaking and doesn't irritate my scalp

L
Luz (Massachusetts, United States)
The best thing you girls make.

I love this product it make my hair beautiful. I recommend to all this beautiful ladies to try you are going be in love 💕

Hola Hermana!
Thank you so much for your wonderful feedback! We're thrilled to hear that you love our product and that it makes your hair beautiful. We appreciate your recommendation to all the beautiful ladies out there. Your support means a lot to us!

Warm regards,
OCOA Team

M
Marybel (Florida, United States)
New user

I order the sample packets 14 days ago they were good for my hair so I ordered the large size!!