


Product Information
Shipping & Delivery
Orders are processed within 3–5 business days, with delivery typically taking an additional 2–5 business days. Shipping rates are calculated at checkout. You'll receive a confirmation email with tracking info once your order ships. We currently ship within the U.S. (including P.O. Boxes and APO/FPO addresses via USPS) and to Canada, with more countries coming soon. Free shipping is occasionally offered during special sales and cannot be combined with other discounts.
Returns & Refunds
You may return unused items in original condition and packaging within 30 days. Some exclusions apply (e.g., sale items, gift cards, opened products). Refunds are processed within 7–14 business days once approved. Customers are responsible for return shipping costs. For damaged or defective items, exchanges are available. Contact support@ocoabeauty.com to initiate a return or exchange.
